Job Information
Ervin Cable Field Dispatcher Supervisor in Kansas City, Missouri
Overview and Essential Functions
Looking for an opportunity to make a difference? Then you may have found your next career move. We’re looking for a Dispatch Supervisor to join our team and help connect America. Dispatch Supervisors provide comprehensive administrative duties in support of the company's Dispatch function
A successful Field Office Dispatcher shall communicate with techs in the field, providing information necessary to complete the field work: This includes but is not limited to; support with troubleshooting, providing "as-builds", directions to a location, and plant fiber information. The dispatcher will receive close-out information from the field and input the work info into various databases to fully close out each location. Efficiency and accuracy in transferring this information into databases are paramount for a dispatchers success. The dispatcher is required to maintain and update various databases in order to complete their job successfully. At a minimum, the position requires a good working knowledge of general office functions; proficient in the use of office software with emphasis on Microsoft and Google; ability to use a computer and other office related equipment; ability to read, understand, interpret, input, and analyze data.
Qualifications
2 years of related work experience.
Proficient in the use of office hardware and software. (PCs, Tablets, Printers, Copiers, Microsoft, Google, etc.)
Excellent Customer Service skills and strong English language skills both oral and written.
Authorized to work in the United States.
Successful completion of pre-employment drug screen, background, and motor vehicle record check.
Benefits and Company Summary
What you'll get…
Employee Assistance Program (EAP) at no additional cost
Medical Plans
Including:
Telehealth
Surgery Plus
Mental Health Care
Prescription Plans
PPO and HD options
Dental and Vision Plans
Flexible Spending Accounts and self-contributed HAS
Education/Tuition Reimbursement
Short and Long Term Disability
Provided Life Insurance and AD&D
401k Retirement Savings w/ Company Match
Stock Purchase Plan
Company Discounts
Legal Insurance
Paid Time Off and Holidays
Paid Family Leave
Company vehicle and gas card ( Depending on job function)
Who we are…
We are a company united in our vision of connecting America. Our culture is grounded in and shaped by our values. These values act as our behavioral compass and guide how we interact with each other, our customers, and the communities in which we operate. Across our teams, we strive to treat each other with respect, value different perspectives and experiences, keep our and others' safety top of mind, and uphold the highest ethical standards. Our company supplies the single most critical resource telecom service providers need: skilled people.
We serve the nation in 46 states and are unparalleled in scope and scale. Our talented workforce of over 2,000 employees provides a wide array of specialty services including construction, engineering, underground facility locating, fulfillment, and program management.
We provide opportunities for our people to learn and develop the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company. Join us!
EEO
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. ( https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm )
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.